Returns & Exchanges
At NanoRevive, we stand by the efficacy of our skincare technology, which is why we offer a 30-day satisfaction guarantee on all products. If your skin isn't feeling revitalized, we are committed to making it right through a seamless return or exchange process.
Initiate Your Request
Visit our online Returns Portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the product in its original packaging, ensuring all components are included, and affix the prepaid shipping label provided via email.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.
Quality Inspection & Refund
Once our lab receives and inspects your return, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing